CRM Software Services

Get the right CRM solution to improve your sales productivity, boost up your win sales and grow your revenue.

CRM is a key tool for serving valuable solutions to customers and maintaining healthy relationship with them. CRM solutions varies from business leads supervision or customer interfacing development or sales force mechanization to uninterrupted correlation management – from marketing to deliverance of service or product.

Effective Customer Relationship Management (CRM) software solutions contribute to long-term business sustainability, while for small companies they are today as essential as for large enterprises. CRM systems ensure the highest quality service for the customer and increase business intelligence.

Our dynamic CRM solutions provide you with custom modules and incorporate your CRM arrangement with third party application to provide IT sync within different applications. We provide a range of development and customization services that allow us to deliver CRM and accountancy systems that exactly meets your needs and specifications. Also, we provide customized module development services for Sugar CRM, Microsoft Dynamics, and Vtiger. You get entire CRM product engineering and CRM software up-gradation services with the right mix of solution for your ever growing business requirements.

Blackmint specialists put their finest efforts in designing and developing CRM software taking into consideration the specific business logic, requirements and goals of our clients. Our deep expertise in this area is accumulated through years of progressive work experience with global clients.

Advantages of CRM

  • Real-time pipeline and forecasting
  • Customer acquisition, loyalty, and profitability
  • Simplify marketing and sales processes
  • Maximize business by maximizing leads
  • Improve customer satisfaction and increase sales

All inclusive CRM solutions

Our experts work closely with you ensuring your CRM solution delivers the functionality users expect and the flexibility required by your business to adapt and grow.

STRATEGIC CRM

Strategic CRM enhances the knowledge about customers to improve and customize the interactions and maintain a long-term relationship with them. It facilitates in collecting, segregating and applying information about customers and latest market trends in order to assist with better value proposition for the customer. CRM strategies always focus and concentrate on the actual business requirements.

OPERATIONAL CRM

Operational CRM is mainly focused around customer-centric business processes like marketing, selling and services. This includes automations such as, Sales Force Automation, Marketing Automation and Service Automation. Blackmint experts have expertise in ZOHO and Sales Force.

ANALYTICAL CRM

Analytical CRM is the process of capturing, interpreting, segregating, storing, modifying, processing and reporting customer-oriented data. It comprise of internal business-wide data such as Sales Data, Finance Data and Marketing Data.

COLLABORATIVE CRM

Smooth communication and transactions among businesses is possible via collaborative CRM. Collaborative CRM employs new communication systems such as chat rooms, web forums, Voice over and Electronic Data Interchange (EDI). At Blackmint, we specialize in Sugar CRM.

CRM solution Development Services

CRM application development – We have built in expertise in customized software development and capability to create a rich featured CRM application for your business enterprise. Our dedicated team has a high quality experience of developing CRM applications for BPOs and big brand companies.

CRM Software Customization– If you have already deployed a CRM solution and you want to re-customize it for your company’s requirements, then we can support you in that. Our specialized team technical knowledge – how varied operating systems, programming languages assist in developing tailored solutions.

CRM software development – The software development is designed that is based on your needs, we can identify and create the best open source solution for you and then customize it as per your requirements. Our experienced team has expertise in creating many robust CRM solutions using SugarCRM.

CRM Application Upgrade & Maintenance– If you want to improve to a latest version or different CRM application, our dedicated team provide easy transition without any loss in data and productivity. We will develop the upgradation and test it before implementing it on your system to reduce downtime.

We practice high quality and world class services to deliver the best business solutions just right for you. Stay on the link and go through our rest of the master services.